Privacy Policy

Agamenon Properties S.L. (hereinafter: «Agamenon Properties S.L.» or «we»), C/Sant Jaume 11-1º, 07012 Palma de Mallorca, operates the website www.thevillas-ibiza.com. Agamenon Properties S.L. determines the purposes and the manner in which personal data is collected and processed.

Personal data means any information relating to an identified or identifiable living natural person, such as name, address, email address, or user behaviour.

We receive your personal data primarily directly from you, for example when you complete our contact forms or subscribe to our newsletter. If you provide data about another person, we trust that you have obtained the necessary permissions and that this person is informed about our data protection practices.

In addition to your direct inputs, our digital platforms — such as our website or landing pages — automatically capture data about your interactions. We analyse these insights to tailor our offerings to your preferences and to provide you with a personalised experience.

Responsible for the data processing activities described herein is:

Agamenon Properties S.L.
C/Sant Jaume 11-1º
07012 Palma de Mallorca
info@thevillas-ibiza.com

When you contact us by email or through a form, the data you provide (such as name, first name, email address, telephone number, planned date of purchase, preferences regarding apartment size, intended own use or investment purpose, financing assistance) is processed by us.

We also process transactional and behavioural data (such as usage data when you make use of our services or interact with our website) and preference data (such as information about your interests, used to tailor our services).

When you visit our website, we collect in particular the following data, which is technically necessary for us to display the website to you and to ensure stability and security:

• IP address
• Date and time of the request
• Time zone difference to Greenwich Mean Time (GMT)
• Content of the request (specific page)
• Access status / HTTP status code
• Amount of data transferred in each case
• Website from which the request originates
• Browser
• Operating system and its interface
• Language and version of the browser software

We process your personal data in order to contact you and to advise you on your enquiry in the best possible way. The legal basis for the processing of your data is generally Art. 6 (1) (a), (b) and (f) GDPR.

Your personal data processed by us and our external service providers will be stored until you request deletion, withdraw your consent, or the purpose of processing no longer applies, subject to statutory retention periods.

You have the following rights regarding the personal data concerning you:

• Right of access
• Right to rectification or erasure
• Right to restriction of processing
• Right to object to processing
• Right to data portability

To exercise these rights, please contact us at info@thevillas-ibiza.com. You also have the right to lodge a complaint with the data protection supervisory authority of your country. A list of authorities in the EEA can be found here: https://edpb.europa.eu/about-edpb/board/members_en.

Our website uses cookies. Cookies are data records that are stored on the operating system of your device via your browser when you visit our website. Cookies do not cause any damage to your computer and do not contain viruses.

We use cookies to make our website more user-friendly, effective and secure. The use of cookies and the processing of your data in this context is based on our legitimate interests in the purposes mentioned.

Types of cookies and their purposes:

• Essential cookies: required for the operation of the website.
• Performance cookies: collect information about the use of our website in order to optimise it.
• Functionality cookies: enable the website to remember information already entered (e.g. user names, language selection) and offer users improved, more personalised functions.
• Targeting or advertising cookies: used to show you relevant advertising, to manage the frequency of ads, and to evaluate the effectiveness of advertising campaigns.

You have full control over the use of cookies. When you visit our website for the first time, a cookie banner appears on which you can give your consent to the various cookie categories — apart from the strictly necessary cookies required for the use of the website. Your consent is voluntary and can be withdrawn at any time via the cookie settings on our website. We do not set performance, functionality or targeting cookies without your express consent.

You can block or delete cookies via your browser settings. Further information on adjusting these settings can be found in your browser's help or on the official websites of the browser providers. Please note that some of our services may not function properly if you disable cookies.

We rely on the use of external service providers in processing your personal data. These have been carefully selected and instructed by us, are bound by our instructions, and are regularly monitored.

In cases where personal data must be transferred to countries without comprehensive data protection laws, we will take appropriate safeguards. For this purpose, the revised standard contractual clauses of the European Commission are used, available at https://eur-lex.europa.eu/eli/dec_impl/2021/914/oj, where we cannot rely on a derogation. These measures serve to ensure compliance with our privacy notice and the applicable laws.

The following categories of recipients, who as a rule are processors, may receive access to your personal data:

• IT service providers required for the operation of our website and the processing of data stored or transmitted by the systems. The legal basis for the transfer is then Art. 6 (1) (b) or (f) GDPR, unless they are processors.
• Providers of tracking, conversion and advertising services. The legal basis for the transfer is then Art. 6 (1) (b) GDPR.
• Authorities, insofar as this is necessary to comply with a legal obligation. The legal basis for the transfer is then Art. 6 (1) (c) GDPR.
• Persons engaged for the conduct of our business operations (e.g. banks, insurance companies, lawyers, authorities). The legal basis for the transfer is then Art. 6 (1) (b) or (f) GDPR.

Beyond this, we only disclose your personal data to third parties if you have given your express consent in accordance with Art. 6 (1) (a) GDPR.

Recipients to whom we regularly transfer personal data are in particular:

Vision Reality GbR: We transmit personal data to Vision Reality GbR, Sonnenstraße 27, 80331 Munich, our online marketing service provider, in order to make our marketing activities effective. This is based on our legitimate interest in optimised marketing (Art. 6 (1) (f) GDPR).

Typeform, hosted by TYPEFORM S.L. in Barcelona, Spain, is used on our website for online forms. Data processing is based on Art. 6 (1) (f) GDPR for the operation of the forms or on Art. 6 (1) (a) GDPR where consent has been given, which can be withdrawn at any time. Privacy information is available at https://admin.typeform.com/to/dwk6gt.

FunnelCockpit, provided by Just Viral GmbH & Co. KG, Reinholdstrasse 5, 21073 Hamburg, enables us to build marketing-optimised websites and funnels and to integrate tools such as the Facebook pixel in a straightforward and privacy-compliant manner, based on our interest in effective marketing under Art. 6 (1) (f) GDPR. Privacy information is available at https://funnelcockpit.com/datenschutz.

Brevo: As part of our services, we use Brevo, a tool from Sendinblue GmbH, Köpenicker Str. 126, 10179 Berlin, to organise our communication and marketing activities via email and SMS efficiently. Among other things, this can analyse how many recipients have opened the newsletter message and how often a link in the newsletter was clicked. All links in the email are so-called tracking links, which can count your clicks. Brevo enables us to process personal data of our users for various purposes, including but not limited to sending newsletters, conducting marketing campaigns, and analysing user interactions to improve our offerings. Privacy information is available at https://www.brevo.com/en/legal/privacypolicy/.

Calendly: We use Calendly (Calendly LLC, 271 17th St NW, 10th Floor, Atlanta, Georgia, USA) for online appointment bookings on our website. When booking an appointment, we collect the required data and the desired appointment via an input form, which is used for planning, conducting and following up on the appointment. Your data is stored on Calendly's servers; the privacy policy can be found at https://calendly.com/pages/privacy. The data remains stored with us until you request deletion, withdraw your consent or the purpose of storage no longer applies, subject to statutory retention periods. Data processing is based on Art. 6 (1) (f) GDPR (legitimate interest in straightforward appointment scheduling) or Art. 6 (1) (a) GDPR where consent has been given, which can be withdrawn at any time. Data transfer to the USA takes place in accordance with the EU standard contractual clauses, see https://calendly.com/pages/dpa.

Pipedrive: We use Pipedrive (Pipedrive OÜ, Mustamäe tee 3a, 10615 Tallinn, Estonia) for the organisation of internal processes and the management of customer data, based on our legitimate interest in efficient administration in accordance with Art. 6 (1) (f) GDPR. This service from Pipedrive enables us to store and sort data from registration forms. Pipedrive provides a secure platform for data storage and management, and we take appropriate measures to ensure the security of your data. Further information on data protection at Pipedrive can be found at https://support.pipedrive.com/en/article/pipedrive-and-gdpr.

Zapier: We use Zapier (Zapier Inc., Market St. #62411, San Francisco, CA, USA) on our website to link and synchronise various functions, databases and tools. This enables us to link contact forms with Brevo, send notifications to ourselves, and synchronise information, whereby Zapier may process personal data. The use of Zapier is based on Art. 6 (1) (f) GDPR (legitimate interest in effective tool integration) or on Art. 6 (1) (a) GDPR where consent has been given, which can be withdrawn at any time. The data transfer to the USA takes place in accordance with the EU standard contractual clauses; further information can be found at https://zapier.com/tos. Further privacy information is available at https://zapier.com/legal/data-privacy.

STRATO: Our website is hosted by STRATO AG, Otto-Ostrowski-Straße 7, 10249 Berlin. Personal data collected on our website, such as IP addresses and contact information, is stored on STRATO servers. This includes the secure and efficient provision of our online services. STRATO processes data exclusively according to our instructions and to the extent necessary for the provision of the service. The use of the host serves the purpose of fulfilling the contract with our potential and existing customers (Art. 6 (1) (b) GDPR) and in the interest of secure, fast and efficient provision of our online offering by a professional provider (Art. 6 (1) (f) GDPR). Privacy information is available at https://www.strato.de/datenschutz/.

You can withdraw your consent to data processing at any time and, in the case of processing based on a balancing of interests, object to it. Please notify us of your withdrawal or objection by email or by post. If you object, we will review the situation and adapt the processing or explain to you the reasons for continuing it.

To subscribe to our newsletter, which informs you about our services and programmes, we require your consent. Registration takes place using a double opt-in procedure: after registering, we will send a confirmation email to the address you provided in order to ensure that you wish to receive the newsletter. Without confirmation, your data will be blocked and automatically deleted. We also store the IP address and the times of your registration and confirmation in order to be able to clarify any possible misuse of your data.

After your confirmation, we store your email address for the purpose of sending the newsletter, based on Art. 6 (1) (f) GDPR.

You can withdraw your consent to receiving the newsletter at any time and unsubscribe from the newsletter, either by clicking on the unsubscribe link in each newsletter email, or by email or message to the contact details given in the imprint.

We use the Meta Pixel on our website in order to enable targeted advertising through Meta Ads and to measure the effectiveness of these ads. This tool identifies visitors to our online offering who have shown interest in our products or services, in order to define them as a target group for our ads on Meta platforms and in the Audience Network. Our aim is to ensure that our advertising matches user interests and is not intrusive, while at the same time analysing the effectiveness of the advertising.

The use is based on our legitimate interest in effective advertising measures (Art. 6 (1) (f) GDPR) or on your consent (Art. 6 (1) (a) GDPR), with the option to withdraw it at any time. The data transfer to Meta Platforms Ireland Limited and potentially to the USA takes place taking into account the EU standard contractual clauses, which ensures an appropriate level of data protection.

We and Meta Platforms Ireland Limited bear joint responsibility for the collection and transfer of the data, whereby the further processing is solely the responsibility of Meta. The "Advanced Matching" of the Meta Pixel enables us to use contact information for the formation of Custom Audiences. This information is transmitted in encrypted form as hash values and deleted after matching.

Further information on the data processing by Meta, on your rights and on the possibilities of exercising them, can be found in Meta's privacy policy at https://www.facebook.com/about/privacy. Users can adjust the settings for targeted advertising in their Meta account settings and take advantage of further opt-out options via http://www.youronlinechoices.com/uk/your-ad-choices/.

We may revise this privacy policy to reflect changes in data processing or in legislation. Material updates will be communicated to those whose data we hold, insofar as this is reasonably possible. The version in force at the time of the data processing applies.